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  I was supposed to receive a call to pick up my loved ones cremains at the funeral home. I received a slip from the post office asking me to sign for a package. Thinking it was a care package from my aunt, I went to the post office only to find that I was signing for my loved ones cremains instead. This rocked me to my core as I am still coping with the shock of my loved ones sudden passing. This was not the way I envisioned picking up her remains. It was a horrible experience. When I called Capital City to discuss they were incredibly cold and business-like. Not at all the compassion I was expecting. I absolutely would not recommend their services.

  Added December 20, 2016 by Rebecca Kerschinske